Ratings & Reviews
Resident Reviews
|Recommended: NoNot that great — I wouldn’t recommend
response from property -Hello Pavan, we're sorry that you did not have a 5 star experience. Your feedback is important to us and we'd like to discuss this further with you as we are committed to providing excellent service to our residents. Please reach out to us at (585) 371-8805 or by email at thehill@varsitycampus.com to discuss further.
Have a good rest of your day,
The Hill Staff
|Recommended: NoServices — Construction need to fixing before new resident move in, maintenance take it forever to fixing in my apt, and property staff need to work on their communication, take calls, give details, explain to the resident’s explanation about the leases, and don’t let us know by last minute.
Hello Hollis, thank you for taking the time to provide us feedback. Your feedback is important to us and we'd like to discuss this further with you as we are committed to providing excellent service to our residents. Please reach out to us at (585) 371-8805 or by email at thehill@varsitycampus.com to discuss further.
Have a good rest of your day,
The Hill Staff
|Recommended: YesMove In — So far so good I really love my roommates, the staff, and my room.
Hi Alexis, thank you for taking the time to post this review. We appreciate you and your feedback and we are so glad you had a pleasant experience with us.
Thank you,
The Hill Staff
|Recommended: YesAmazing — Living at The Hill is perfect The apartments are beautiful
Hi Kimaya, thank you for taking the time to post this review. We appreciate you and your feedback and we are so glad you had a pleasant experience with us.
Thank you,
The Hill Staff
|Recommended: YesThe Hill — The Hill has plenty amenities to offer in its housing package that includes covering major utility charges as well. But what attracted me the most, were the unit plans the spacious rooms and a large living room and kitchen. The community hot tub is also one of it's major selling points in my opinion. But above all of this, I think it's the hill-side open view that is the most fascinating thing about here. Every evening the sky seems magical, and I believe I appreciate it even more so, owing to the views I have from my bedroom window
Hi Jagavi, thank you for taking the time to post this review. We thank you and appreciate you for your feedback. Please let us know if we can further assist you in the future.
Thank you,
The Hill Staff
|Recommended: NoIf you have a car, I would not recommend here. — Parking lot is always full, and office hour is said 7 00 p.m. but usually they close earlier. I went down on 6 35 p.m but the office person already lock the door and leave.
Hello Jaeyong, thank you for taking the time to provide us feedback. Your feedback is important to us and we'd like to discuss this further with you as we are committed to providing excellent service to our residents. Please reach out to us at (585) 371-8805 or by email at thehill@varsitycampus.com to discuss further.
The Hill Staff
|Recommended: YesOverall easy move-in — My unit was clean for the most part upon move-in. There was a bit of dust that was not really a problem to vacuum. The property management can be hard to get in contact with, but the staff in the leasing office were very helpful despite August being a busy month due to new tenants moving in.
Hi Troy, thank you for taking the time to post this review. We thank you and appreciate you for your feedback. Please let us know if we can further assist you in the future.
Thank you,
The Hill Staff
|Recommended: YesGreat apartment and location — Absolutely in love with my 1x1.5. It is just so perfect. Perfect amount of space, great amenities, and an even better community of residents at the Hill. 11 10.
Hi Quaid, thank you for taking the time to post this review. We thank you and appreciate you for your feedback. Please let us know if we can further assist you in the future.
Thank you,
The Hill Staff
|Recommended: NoPlace was not cleaned or maintained — When I moved in I found my rug torn up in spots, chipping paint, mold in my bathroom, extreme amounts of lint surrounding my dyer it was 100 a fire hazard , missing knobs in the kitchen, broken front door handle etc. The biggest issue however was the space was not cleaned prior to me moving in as part of my lease agreement. The staff when handling these problems lacked communication, I had no idea when or if any problems would be attended to.
Hi Riley, we deeply apologize for the frustration we caused you. Please reach out to our email address at thehill@varsitycampus.com or come visit us during our office hours, Monday-Friday 10:00AM-7:00PM. We would like to make this right and attempt to brighten your experience with living at the Hill. Let us know if you have any other concerns we can help you with.
Thank you,
The Hill Staff
|Recommended: YesThe Hill is great — The Hill is a great place to live in. The apartment is great to live in.
Hi Peggy, thank you for taking the time to post this review. We thank you and appreciate you for your feedback. Please let us know if we can further assist you in the future.
Thank you,
The Hill Staff
|Recommended: YesN a — n a
Hi Tanvir, we are sorry to hear of your frustrations as we are committed to providing a 5 star experience with excellent customer service. We'd like to chat with you more about your concerns if you can reach out to us directly at (585) 371-8805 or by emailing our property email at thehill@varsitycampus.com.
|Recommended: YesNew resident — I am a new resident this fall. Looking forward to the life here
Hi Yuhang, thank you for taking the time to post this review. We look forward to having you! Please let us know if we can further assist you in the future.
Thank you,
The Hill Staff
|Recommended: YesHelpful — This is my first apartment and so there was going to be a lot of new things for me, move in day was very straight forward and everybody was very helpful
Hi Drew, thank you for taking the time to post this review. Welcome to the Hill and we're happy to have you! Please let us know if we can further assist you in the future.
Thank you,
The Hill Staff
|Recommended: YesIt’s okay — I just moved in and it was not thoroughly clean and there should be more parking space or at least a parking garage that can fit everybody’s car during colder seasons.
Hello Sreelekha, thank you for taking the time to provide us feedback. Your feedback is important to us and we'd like to discuss this further with you as we are committed to providing excellent service to our residents. Please reach out to us at (585) 371-8805 or by email at thehill@varsitycampus.com to discuss further.
Thank you,
The Hill Staff
